The most helpful communities trust Bridge to connect their members
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The best communities close relationship gaps
We’re a network platform that is transforming how communities think about collaboration and member engagement.
An exceptional member experience
- Design, develop and deliver an exceptional member journey from end to end including on-boarding, off-boarding and all elements of the member experience in between
- Provide members 24/7 community access to dynamic member directories
- Drive the growth of the community by staying on top of best practices to ultimately drive your members' success and happiness.
Bring members together
- Foster a sense of belonging between members and find meaningful ways to bring them together
- Help members navigate the various resources available to them within the community, including recommending connections to other members
- Help members to share directly with each other
Connect members with opportunities
- When appropriate, build and share curated groups based on member needs
- Enhance internal communications including member email newsletter and Slack/Google Groups to ensure members are aware of community changes and opportunties
- Work cross-functionally with other internal team to ensure smooth member experience from an operational standpoint.
- Integrate community insights and data with product, sales and growth initiatives.
Shape community strategy
- Collect member insights that enables you to know your community better and obtain buy-in from key internal stakeholders
- Track and share engagement metrics that enable the broader community team to be more data driven in their work.
- Develop feedback loops so you can continue to best serve the needs of your members.
- Identify needs and trends that resonate with your community.
- Measure and report the ROI/outcomes of community engagements with members, key stakeholders, and partners (including NPS, sentiment, etc.)